Josh Friend

Counsellor & Psychotherapist (MBACP)

About

I'm an MBACP counsellor & psychotherapist providing online therapy for adults navigating anxiety, low mood, stress, or relationship difficulties. My integrative approach combines person-centred and psychodynamic therapy: sessions are collaborative and paced by you, while we make sense of how earlier experiences and patterns may be shaping the present.My style is warm, steady, and down-to-earth. We’ll start by understanding what’s bringing you to therapy and what would feel like a meaningful change. I have eight years’ experience working in student mental health across UK and US universities and an MA in Student Development in Higher Education. I prioritise diversity and inclusion and recognise that mental health is influenced by culture, identity, and lived experience.Having lived and worked in three countries, I aim to provide a respectful, non-judgemental space where all parts of you are welcome. Sessions last 50 minutes and take place on Google Meet. I work to the BACP Ethical Framework and receive regular clinical supervision. If you’re new to therapy, I’ll explain what to expect and we’ll go at a pace that feels right for you. You’re welcome to email me with any questions.

Contact

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If you’re in immediate danger, call 999.
For urgent mental health help in England, call NHS 111 and choose the mental health option (24/7).
You can also contact: Samaritans 116 123 (24/7) • Shout text SHOUT to 85258 (24/7).

Controller: Josh Friend, MBACP
Email: [email protected]Service: Online counselling via Google Meet (UK clients)What I collect
Your name and contact details, brief enquiry information, session notes, attendance, and invoices/receipts.Why I collect it (lawful basis)
To respond to enquiries and provide counselling (Contract / Legitimate interests – UK GDPR Art. 6).
For health information in notes: Provision of health or social care – Art. 9(2)(h).Where it’s stored
Google Workspace (Gmail, Calendar, Drive) with 2-Step Verification enabled.Sharing
I don’t share your information unless:there’s a serious and immediate risk of harm,I’m required by law/court, oryou ask me to (e.g., liaising with your GP).How long I keep it
Clinical records are normally kept for up to 7 years after our work ends, then deleted securely.Your rights
You can request access, correction, erasure (where applicable), or restriction. You can also complain to the ICO.Clinical will
A trusted colleague may access basic contact details only to inform you if I’m suddenly unable to work.Last updated: October 2025